Effective Date: [09/2025]
Flora Design Studio, LLC
Website: www.floradesignstudio.com
Phone: 217-590-0581

At Flora Design Studio, your privacy matters to us. We are committed to protecting your personal information and using it only in ways that are necessary to provide excellent service, fulfill your orders, and improve your experience with us.

When you place an order with us—either online, over the phone, or in person—we collect the following types of information:

• Your Name – to personalize your order and for communication purposes.
• Recipient’s Name – to correctly deliver floral arrangements.
• Phone Numbers – to contact you regarding order details, delivery updates, or changes.
• Email Address – for sending order confirmations, receipts, and important updates.
• Billing & Delivery Addresses – to process payments and deliver flowers to the correct location.
• Payment Information – credit or debit card information to complete your purchase securely.
   

We collect and use your personal information strictly for purposes related to:

• Processing and fulfilling orders
• Communicating about your order (e.g., delivery issues, substitutions, confirmations)
• Providing customer service and support
• Sending important notifications (like order receipts or reminders, if applicable)
• Improving our website, services, and overall customer experience
   

We take the security of your personal data seriously. We use industry-standard security protocols and tools to safeguard your information, including:

• Secure payment gateways for processing credit card transactions 
• Encrypted databases and secure servers 
• Limited access to personal information by authorized personnel only 

We do not store full credit card numbers on our servers.

We will never sell, rent, or share your personal information with third parties for marketing or promotional purposes.

Your data will only be used:

• Internally, by our staff, to fulfill your order 
• By trusted third-party services (e.g., payment processors) solely for secure transaction processing
   

Our website may use cookies or similar technologies to:

• Improve functionality and user experience
• Track basic website analytics (e.g., which pages are visited) 

This data is anonymous and not tied to your personal identity. You can manage your cookie settings through your browser.

You have the right to:

• Request access to the personal data we hold about you
• Request corrections or updates to your information
• Request deletion of your personal data, where applicable

To exercise any of these rights, please contact us at info@floradesignstudio.com.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

If you have any questions or concerns about your privacy or how we use your information, please contact us:

📧 Email: info@floradesignstudio.com
📞 Phone: 217-590-0581
📍 Address: 802 Franklin St., Mahomet, IL 61853

Thank you for trusting us with your special moments. We value your business and your privacy.